Bill has a demonstrated history of building strong leadership teams that create operational efficiency and customer loyalty by focusing on precise execution. As President of a large division of a multinational financial services and technology company, Bill developed and coaches his teams to navigate and manage constantly changing requirements, priorities, and high levels of stress brought on by large-scale changes to leadership and company direction. Post-retirement, Bill’s focus has been coaching leaders at all levels of an organization to manage change and complexity to achieve their career goals.

Notable Client Achievements

• Coached a financial professional from advisor to business unit finance officer, to eventual CFO at another organization.

• Coached a technician through a career change to customer service, help-desk supervisor, customer care manager, and eventual VP of customer service.