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Frequently asked questions

Plans & Pricing
What is the difference between Plus and Pro?

Great question. Placement Plus will give you access to our premium content and features across the app. This includes email templates, cover letter templates, premium job search guides on Learn, and all practice app questions.

Placement Pro gives you access to a Career Coach that you work with 1:1 to enable success in your job search. It also unlocks unlimited free tickets to our workshops. The average salary increase for Pro clients is $21,000.

Can I try before I buy?

Yes, we're happy to offer a free trial of Placement Pro. When you sign up for Pro, you'll automatically begin a 7-day free trial.

If you'd like to say hello to your Career Coach before entering your credit card details, simply email [email protected] to schedule a free 15-minute conversation.

I thought Placement had an income share?

Good question. Placement used an income share in the past. We stopped using it for a few reasons.

1. Having skin in the game is very helpful to create a successful partnership between us and our clients. It also feels better for most people.

2. Income shares can be a very expensive form of financing. If you truly can't afford Placement upfront, there are cheaper financing options available than the terms of the income share model we offered.

How long does it take to get hired?

The timeline can vary quite a bit.

If you are early in your career, want to go fast, and targeting roles with many openings, it can be done in 2-3 months. If you want to take your time as a seasoned executive, it could take up to 9-12 months.

We are also happy to continue supporting you as long as it takes. What's more, we're happy to keep working with you on the job to set you up for continued growth and promotions.

Do you have a referral program?

Yes, we do. You can read all about the Placement Referral Program here.

What is Placement's cancellation policy?

You can cancel your membership at any time through the "Membership" setting in your Placement account. Canceled memberships will maintain access through the end of the current billing period.

Placement Pro
What is included with Placement Pro?

With Placement Pro, you get personalized, end-to-end support to achieve your goals faster. That includes:

  • 1:1 Dedicated Career Coach

  • Kickoff Call with your coach to create a personalized plan

  • Unlimited text and messaging to accelerate your progress

  • 2 Monthly video chats with your coach to get you unstuck ($198 value)

  • Unlimited access to all Placement workshops ($390 value)

  • Professional salary negotiation assistance ($2,000 value)

  • Unlimited access to Placement's community

  • Unlimited interview practice feedback

  • Unlimited access to all features and content

No matter where you are in your job search, Placement Pro can help you upgrade your life at work.

How does the free trial work?

You automatically get a 7-day free trial with Placement Pro. At the end of your 7-day free trial, your credit card will be automatically charged.

If you don't want to continue with Placement Pro, you can cancel anytime in the Placement app by clicking on your avatar in the top right corner, then clicking "Membership", and then clicking "Cancel Subscription".

Your credit card will not be charged if you cancel your subscription before the trial is over.

Do you have success stories for Placement Pro?

Definitely!

Here are a few great stories from clients we've helped place:

You'll find many more reviews that clients left us on our TrustPilot page.

Here are some of our favorites:

"I don't know where I'd be without Placement. Actually, let me rephrase that: Without Placement and the Placement team, I would still be struggling to find a great job in a challenging job market."

"I've had my fair share of job search experiences and this is BY FAR the best one yet. I hadn't realized how much more I could improve my interview skills, CV, Linkedin etc. but Placement went above and beyond my expectations."

"I can't say enough good things about my experience with Placement. I have to admit I was skeptical upon discovering Placement and their business model, but was routinely struck with how much each employee lives up the company's mission."

And these are just a few. Our team is absolutely obsessed with helping people land their dream jobs and we'd love to have your story featured here in the future 🤩

How does the billing cycle work?

Your Placement Pro membership is a monthly commitment. The subscription starts on the day that you activate your subscription and will renew on that day each month until you cancel.

When you cancel your membership, you will continue to get access to Placement Pro through the end of your current billing cycle. After canceling your membership, we will not bill you again and you will lose access to your Pro benefits at the end of the billing cycle.

Canceling your Placement Pro membership is easy. You can do it anytime from the Placement website.

Can I change my Career Coach?

Yes. Running an effective job search requires you and your Career Coach to establish mutual trust. Feel free to give your coach feedback!

If you don't feel like the first Career Coach you meet is the right person to support your process, we are happy to arrange a change. Simply email us at [email protected] with the subject, "Change Coach".

Is it for Me?
Does it matter if I'm currently employed?

Nope. We make it easier to job search regardless of whether you're employed or not.

Can you help me get a remote job?

Yes! We have strong experience helping US-based members land 100% remote jobs. It's easy to use the app to search for remote roles.

Which industries do you support?

The funny thing about job searching is it's 80% the same regardless of what industry you're in. We pride ourselves on being open to all.

That said, we have the most experience with the following sectors: business, technology, financial services, non-profit, healthcare.

Do you support new grads?

Yes! We've helped hundreds of new grads. :)

Do you support executives?

Yes, we do. We have some Career Coaches in particular that have strong experience partnering with executives.

Is it OK if I don’t have a college degree?

Yes! In fact, we're passionate about helping people be successful who don't look perfect on paper.

Is it OK if I don’t have a US work visa?

Yes. We're able to support you in your search. We don't have any specialized support to help with visa situations or visa paperwork, however.

Employers
I’m an employer. Do you charge any fees?

No! We do not charge employers. There are no fees for hiring from our network. No placement fees, no contingency fees, nothing.

We are happy to make friendly referrals any time there's an opportunity.

I’m hiring. Can you help?

Absolutely. We're constantly working with a pool of vetted talent, and we're happy to help any time we can. Feel free to email us at [email protected] and we are happy to make recommendations from our member base.

Team
Can I join the team at Placement?

We are always looking for Career Coaches! You can read more about that, plus find our other open roles, here.

We are always happy to hear from other future team members as well. You can also reach out to us at [email protected].

Legal
Can you guarantee Placement will work?

No, we're not able to guarantee that you'll get a job or an increase in compensation. We can't control whether employers will offer you a job, or how much they pay.

To the fullest extent permissible under applicable law, we disclaim all warranties, express or implied, about the value of our services, employees, and Career Coaches.

I have a question about information security.

We care about keeping your information safe. We comply with all applicable laws, including but not limited to, CCPA and GDPR. Our privacy policy is available here.

You can request to have your information deleted by emailing [email protected]

If you have a security concern to report, please email [email protected]