Frequently asked questions

Is it for Me?
Can you help me get a remote job?

Yes! We have strong experience helping US-based members land 100% remote jobs. It's easy to use the app to search for remote roles.

Do you support new grads?

Yes! We've helped hundreds of new grads. :)

Do you support executives?

Yes, we do. We have some Career Coaches in particular that have strong experience partnering with executives.

Is it OK if I don’t have a college degree?

Yes! In fact, we're passionate about helping people be successful who don't look perfect on paper.

Is it OK if I don’t have a US work visa?

Yes. We're able to support you in your search. We don't have any specialized support to help with visa situations or visa paperwork, however.

How do you match me with a coach?

You will be asked a series of questions to assess your goals, where you feel you need help, and information about your career. We will use that information to match you with coaches who have expertise in working with people like you. Then, you will get to choose the coach that you think is the best fit for you.

We know how important it is for you and your coach to mutually connect, so you aren't locked into your first pick. If you don't feel like the first Career Coach you meet is the right person to support your process, you can meet with as many coaches as it takes.

On Placement, you don't have to pick just one coach. You can work with a whole team.

How soon can I meet with my coach?

During sign-up, you will get to choose a time that works for both you and your coach. In some cases, that could be as soon as today. In most cases, you will be matched with a coach who has availability within the next 1-2 business days.

How much does it cost?

Getting started is easy. Your intro call with your coach is only $19. During that call, your coach will work with you to create an action plan within your budget to help achieve your goals.

No two careers are exactly the same and our pricing model is flexible to fit your journey. The cost depends on how many 1:1 sessions, mock interviews, and asset reviews you need. Most customers spend between $175 and $750 over the course of 1 to 3 months.

What happens during the intro session?

The goal of the intro session is to lay the foundation for an effective coaching relationship. Before the call, your coach will review the materials you submit so they are well-prepared.

During the call, your coach will learn about your situation and goals. Together, you will craft an action plan for how you will work together. Additionally, your coach will answer any questions you have about how coaching works.

Don't sweat it if you don't feel fully prepared. Our coaches are experts at helping you figure out what you need, even if you don't know what that is yet.

Can I give coaching as a gift?

Absolutely! Send us an email at letting us know the following:

  1. How many coaching credits would you like to give? 

    1. Add credit packages for steeper discounts

      1. 1 credit = $175

      2. 2 credits = $299 ($150/credit)

      3. 4 credits = $499 ($125/credit) *most popular

      4. 8 credits = $880 ($110/credit)

  2. What is the name and email address of the recipient?

  3. On which date would you like the recipient to receive the gift?

  4. What message should we include and do you want your name included?

One of our teammates will get you all set up!

Can I join the team at Placement?

We are always looking for Career Coaches! You can read more about that, plus find our other open roles, here.

We are always happy to hear from other future team members as well. You can also reach out to us at

I have a question about information security.

We care about keeping your information safe. We comply with all applicable laws, including but not limited to, CCPA and GDPR. Our privacy policy is available here.

You can request to have your information deleted by emailing

If you have a security concern to report, please email

Credit System for Individuals
How many credits does a session cost?

A standard 50-minute session can cost as low as 1 credit. However, coaches set their own rates, so sessions with some coaches may cost more credits. Our team can work with you to decide how large of a credit package is best to meet your goals.

How many credits do I need?

Different people need different levels of support. With that said, enough credits to have three or four sessions with your preferred coach is the most common starting point. Some clients choose to go for five to eight sessions when they are confident in their commitment to coaching and want to save extra money.

You can always ask your coach or email us if you want support deciding which package is right for you.

Do credits expire?

Yes, your credits expire 6 months after the original purchase date

For Business
How does the credit system work?

The credit system was designed to give your organization maximum flexibility.

With a package of credits, you and your employees can book sessions with coaches and mentors or training workshops.

We offer volume pricing, so you save when you invest more in your employee development.

What control do I have over employee utilization?

With Exec, you have the ability to control:

  • How many credits each employee can use within a designated time frame

  • Which session types they can book

  • Specific coaches are available to your organization

  • Which coaching specialties are available to your organization and to which employees

What happens if I need more credits?

If your employees use all of the credits in your account, we will send you a notification to purchase more. You can buy as many or as few as you need

How many credits does a session cost?

A standard 50-minute session can cost as low as 1 credit. However, coaches set their own rates, so sessions with some coaches may cost more credits. Our team can work with you to decide how large of a credit package is best to meet your goals.

How many credits does each employee need?

Your people will need different levels of support based on their seniority and your people strategy. That said, here are a few helpful benchmarks

  • Senior leaders often meet with their coach 2 times per month for 50 minutes. Leadership coaches can cost between 3-5 credits per session, depending on the coach.

  • Brand new managers often meet with their coach weekly for 25 minutes. Coaches specializing in new managers cost between 1-3 credits per session.

  • Superstar individual contributors often meet with their coach monthly for 50 minutes. Performance coaches cost between 1-2 credits per session.

Our team can help craft a program that works within your organization’s budget constraints.

Gift codes
Which services can I use my gift code with?

Your gift code contains a certain amount of credits that can be redeemed for any Placement service. Placement offers a variety of coaching services including 1:1 sessions, mock interviews, negotiation assistance, job search strategy, resume reviews, LinkedIn reviews and more. Input your name, email and promo code above to get started today.

When does my gift code expire?

Gift code expiration dates vary depending on Placement’s partner or affiliate. Be sure to redeem your gift code asap to secure your credits. Credits never expire. Once your gift code is redeemed, the credits can be found on your Placement dashboard

Can I also use a promo code?

Absolutely! Promo codes can be redeemed at checkout for additional credit purchases. To purchase more credits, head to your checkout page and input the promo code in the order summary section. The more credits you purchase, the greater the discount and investment in your career.