Eric Lovgren is a Salesforce consultant with over a decade of experience, focusing on helping small and medium-sized businesses grow and drive profitability using Salesforce. In addition to the Einstein features built into Salesforce itself, Eric has developed AI-based tools to automate sales processes in customized ways for his clients. These tools translate qualitative data into quantitative insights that can be used to drive processes such as lead qualification, customer categorization, territory assignment, and automated sales outreach. When not revolutionizing CRM systems, you might find Eric cheering for Milwaukee sports teams or playing guitar at local open mics. Eric's blend of technical expertise and business acumen make him an invaluable asset for companies looking to leverage AI in their Salesforce environments.

Specialties:

• Salesforce implementation and optimization
• AI-powered Salesforce customization and integration
• Data enrichment and analysis using AI
• Automated lead scoring and qualification
• AI-driven sales process automation
• AI-enhanced customer service automation
• Custom AI solution development for Salesforce

Select Accomplishments:

• Developed a reputation of personalized service to small and medium-sized business where targeted solutions have created outrageous results
• Built a data-generation engine into Salesforce using AI to transform qualitative data into quantitative, actionable data points
• Developed an AI-powered sales factoring system capable of analyzing 10,000+ leads, accounts, and contacts to identify top prospects
• Implemented AI-driven customer service categorization, significantly improving response times and efficiency
• Earned a track record of successful projects for dozens of clients who often cite responsiveness, expertise, ingenuity, and quality