Jennifer is a distinguished executive coach and leadership effectiveness expert with a rich background in enhancing organizational performance and individual leadership skills. Her tenure as the Senior Director at Carilion Clinic Institute for Leadership Effectiveness stands out where she was the founding leader, significantly advancing leadership acumen across various sectors through innovative competency models and 360 assessments. At Amazon, Jennifer further showcased her expertise by developing executive leaders and pioneering group coaching programs, which substantially improved leadership effectiveness and organizational commitment. She has the ability to drive substantial business growth, tripling client revenues and earning recognition from the Roanoke Valley Chamber of Commerce. Jennifer's strategic vision at Qualtrax, Inc. as Head of Marketing Strategy, led to a notable increase in sales leads and the development of a high-performing marketing team. Her global perspective was further enhanced at Novozymes, where she led international communication strategies, and at ASSA ABLOY, where she spearheaded marketing initiatives, demonstrating her versatility and ability to generate impactful results.

With a proven track record at organizations like Jazzercise, Inc., and Technology Conservation Group, and recognition for her advertising campaign at Citrus Publishing, Jennifer's multifaceted expertise spans strategic planning, change management, talent development, and leadership coaching. Her current role as Director at the Virginia Tech Center for Business Analytics exemplifies her commitment to bridging academic excellence with practical business strategies, preparing the next generation of business leaders. Jennifer's approach is holistic, blending strategic insight with a deep understanding of human dynamics, making her an invaluable partner for executives and organizations aiming to achieve exceptional performance and leadership excellence.

Notable Client Achievements

• At Amazon, Jennifer designed a group coaching program that significantly increased retention and nurtured leadership development, showing remarkable results within the first year.

• She adeptly coached two executives and their teams during a challenging merger, creating a unified leadership team with common goals, which catalyzed a notable increase in revenue.

• Jennifer guided a physician leader through burnout, inspiring them to embrace a full-time executive role focused on caregiver support, which enhanced their self-efficacy and overall well-being.

• At Carilion Clinic, she coached functional leaders to drive a culture shift, resulting in enhanced employee retention and increased engagement across the organization.