Susan D.

A talented and spirited leadership coach whose work focuses on STEM (science, technology, engineering, math) employees on a management track. Susan leverages decades of experience as a technology manager and executive to guide clients on a path to leadership excellence.

Full Bio

Susan has a proven track record of success in developing high performance individual contributors into high achievement technology leaders. If you are a newly promoted tech lead or a long-time manager, she will support you in identifying patterns that impair success, breaking free from those patterns, and establishing new patterns for achievement.

Susan has a direct, no-nonsense style with clients, and is committed to providing a setting where you are able to bounce around ideas in a judgement free space. She strives to find the perfect balance for clients to maintain self-confidence while experimenting in unchartered territories - which usually requires a dose or two of good humor!

Having managed technology teams that range from 10 to 125 engineers in companies that range from a small start-up to a $4B public company, Susan has a broad understanding of the various issues that face leaders, particularly those in high growth, innovative organizations. This first-hand experience and knowledge enable her to understand all sides of the equation, and empathize with many leadership and career challenges that managers face today.

Susan graduated from Northwestern University’s ELOC program with a graduate certificate in Leadership Coaching in 2021. She holds accreditation to administer and interpret the Behavioral Essentials Success Survey and Enneagram. In addition, Susan is a certified Multipliers Practitioner and Alignment Practitioner.

Expertise Technology leader development Technology Manager to business leader transition Individual contributor to technology lead/manager Soft skills development: Motivating employees, Handling difficult conversations, providing performance feedback, communicating with superiors, conflict resolution, assertiveness, executive presence, balancing priorities and Influencing colleagues

  • Over four decades as a technology manager and executive
  • Northwestern University ELOC Graduate Certificate in Leadership Coaching
  • Certified Multipliers Practitioner
  • Alignment Practitioner
  • Behavioral Essentials trained coach and assessment administrator
  • Enneagram Certified assessment administrator
  • MBA Babson College
  • Computer Software, Construction, Information Technology, Mechanical Or Industrial Engineering, Media, Professional Services, Real Estate, Telecommunications, Advertising, Enterprise Software, Technology
  • Jobs with functions like Customer Service, Engineering, Software Development, Product Management, Project Management, Consulting, Science Research
  • Emotional Intelligence, Executives, Executive Presence, Experienced People Manager, Interpersonal Communication, Managing Up, Experienced Individual Contributor, New People Manager, Performance Productivity, Providing Feedback, Relationship Building, Remote Leadership, Self Esteem Confidence, Team Building


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