Susan Dalton

Susan has a proven track record of success in developing high-performance contributors into high-achievement leaders and executives. If you are newly promoted into a leadership role or a long-time executive, she will support you in identifying patterns that impair success, breaking free from those patterns, and establishing new patterns for achievement. Susan has a direct, no-nonsense style with clients, and is committed to providing a setting where you are able to bounce around ideas in a judgment-free space. She strives to find the perfect balance for clients to maintain self-confidence while experimenting in unchartered territories - which usually requires a dose or two of good humor! Having managed technology teams in companies that range from a small start-up to a $4B public company, Susan has a broad understanding of the various issues that face leaders, particularly those in high-growth, innovative organizations. This first-hand experience and knowledge enable her to understand all sides of the equation, and empathize with many leadership and career challenges that managers face today. Susan graduated from Northwestern University’s ELOC program with a graduate certificate in Leadership Coaching in 2021. She holds accreditation to administer and interpret the Behavioral Essentials Success Survey and Integrative9 Enneagram. In addition, Susan is a certified Multipliers Practitioner and Alignment Practitioner.

Notable Client Achievements

• Working with the Vice President of Engineering and four engineering managers, stabilized a software development department; improved collaboration, communication, and teamwork resulting in significantly reduced attrition and notable improvements in velocity and quality.

• Coached a high achievement IC (Data Scientist) newly promoted to Data Analytics Manager; supported during critical first six months in the role during which time she established herself as an excellent manager.

• Coached a QA manager in areas including presence, upward communication, and accountability, resulting in his transition to a director-level position with increased staff size and broader responsibilities.