Courtney Conley

Courtney is a seasoned Talent Development Officer with over 20 years of experience helping professionals navigate career transitions, both within their current organizations and externally. As an ICF-certified coach and PROSCI-certified in change management, she excels at guiding individuals through career pivots and leadership development. With a deep understanding of organizational dynamics, Courtney supports mid- to executive-level professionals in integrating feedback, practicing new behaviors, and achieving sustainable growth in their careers.

Throughout her career, Courtney has partnered with diverse industries, including Education, Technology, Startups, Advertising, and professional Creatives. She coaches leaders to enhance their personal effectiveness and adaptability while aligning their development with business objectives. Currently, at Dentsu International, she leads global talent development efforts, designs custom learning solutions, and cultivates environments where growth and learning are paramount. Having lived in various regions, including California, the Pacific Northwest, the South, and the Mid-Atlantic, Courtney brings a rich regional awareness to her coaching practice. Her strategic and empathetic approach makes her a trusted coach for those seeking to accelerate their career growth and navigate change with confidence. Passionate about empowering professionals, she helps them leverage feedback, develop new skill sets, and foster meaningful, long-term career success.

Notable Client Achievements

• Developed and facilitated a leadership accelerator program that increased participants' leadership competency scores by 25%, as measured by 360-degree feedback assessments.

• Led change management coaching for a major corporate restructuring, helping 200+ employees navigate the transition with minimal attrition and an 85% satisfaction rate post-change.

• Coached executives on unconscious bias and inclusive leadership, which led to an increase in diverse hiring at the senior leadership level by 20% over two years.

• Developed a scalable coaching framework for Dentsu’s global talent, which increased engagement in leadership programs by 40%, significantly enhancing cross-regional collaboration.

• Coached creative directors on influencing without authority, leading to faster approval of innovative campaigns and a 20% increase in project delivery speed.