Paul Everett

4.9
·
VERIFIED

Client Success Leader & ICF Credentialed Coach with 20+ years of leadership experience in customer management, sales and service, in companies ranging in size from start-ups to Fortune 100. Recognized by industry awards and best-selling business leadership book.

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Bio

Paul Everett is an accomplished professional with diverse leadership experience and a passion for coaching. Paul started his career in a support position at Ceridian and progressed through numerous sales and support leadership opportunities to serving as Senior Vice President of Customer Care, leading an organization of over 400 employees. Paul’s success was acknowledged through the winning of a Stevie Award, and his story was referenced in How Did That Happen, a best-selling leadership book about personal accountability.

After leaving Ceridian, Paul pursued his passion to work and develop high-performing team members through coaching and mentoring. Paul has worked in Fortune 100 companies (HP) and rapidly growing startups such as Lattice. Paul knows what it takes to be successful and manage your own career.

Paul pursued and obtained a coaching certification through the International Coaching Federation to help others realize their potential.


Notable Client Achievements

  • Stevie Award winner for Customer Service Department of the Year, Financial Services.

  • Recognized as having the highest pride in Hewlett Packard employee opinion scores in Total Customer Experience and Quality business unit.

  • Scaled team of Customer Success to support 6x revenue growth over 3 years at Lattice.

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In Their Own Words
How do you help clients maintain perspective?
What books do you draw from in your coaching practice?
Work History
Ceridian
Director of Customer Support, Managed Services
Lattice
Senior Manager, Customer Success
Namely
  • Senior Manager, Client Success
  • Client Success Manager - Major Accounts
+ more
Credentials
  • ICF Associate Certified Coach (ACC)
  • Stanford Innovation and Entrepreneurship Program for high performing HP leaders
  • Graduate of Ceridian’s Inaugural Global Leadership Development Program for Senior Executives
  • Bachelor of Science in Business Administration
Industry Specialties
Computer Software, Financial Services, Human Resources
Functional Specialties
Account Management, Customer Service, Operations
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Career Coaching

Take your career to the next level. Find focus and momentum to move beyond that “stuck” feeling. Navigate a career pivot to a new industry or role with ease....
An efficient session to keep you moving forward. During this session, we can cover a variety of important topics.
1 Credit
Our most powerful session type. During this 50 minute session, we can cover anything from stress management to promotion paths.
2 Credits

Job Search Coaching

Meet your secret weapon for today’s hot job market. Placement’s Job Search Coaching provides expert support for job searching, resume review, interview prep,...
An efficient session to keep you moving forward. During this session, we can cover a variety of important topics.
1 Credit
Our most powerful session type. During this 50 minute session, we can cover anything from strategy to negotiating.
2 Credits
Get expert feedback to ace your next interview and impress hiring managers
1 Credit

Life Coaching

Unlock your potential in all areas of your life. Develop resilience through change, tap into your own strength and build skills you need to truly thrive....
Unlock your potential in all areas of your life.
2 Credits

Launch training programs that actually stick

AI Roleplays. Vetted Coaches. Comprehensive Program Management. All in a single platform.